If your device is not being detected, follow these steps to use the v3 patch: Prepare the Device Perform a soft reset by holding the keys for a few seconds.
If the patch does not resolve the issue, consider these alternative methods: My Philips GoGear MP3 player is not recognized by my PC 28 Feb 2017 — detect philips gogear devices-v3 zip file
When prompted by the tool, connect your GoGear player to the PC and click Verification Wait a few seconds for the tool to scan for the device. If your device is not being detected, follow