English For Business Communication Audio Mp3 Free May 2026

"I hear your concern." Use this to show empathy. Do not say "You are wrong." Say "I hear your concern."

I hear your concern. And I really appreciate your loyalty over the past two years. English For Business Communication Audio Mp3 Free

[SOUND EFFECT: Phone ringing once, then click] "I hear your concern

Alright. Send me the contract with those extras. English For Business Communication Audio Mp3 Free

Welcome to Business English Power Up . Today’s topic: Handling a customer who wants a discount you cannot give.