Here’s a detailed, step-by-step write-up on resetting the waste ink pad counter for the (often required after a “Service Required” or “Parts life ends” error). Epson L382 Waste Ink Pad Reset: Complete Guide What Is the Waste Ink Pad? The Epson L382 (part of the EcoTank series) uses an internal waste ink pad (also called a maintenance box or absorber pad) to collect excess ink during print head cleaning, priming, and borderless printing. Over time, this pad fills up.

Proceed carefully – and if in doubt, take the printer to an authorized service center.