Open the App Drawer (swipe up from the bottom of the home screen) and tap the Settings app (the gear icon).
A hard reset will erase ALL data from your KODAK Ektra. This includes photos, videos (unless backed up to an SD card), contacts, text messages, app data, and personalized settings. The phone will return to the exact state it was in when you first turned it on. How to Hard Reset KODAK Ektra
Unlock your KODAK Ektra.
Before proceeding, please back up any important data to your Google account, an external SD card, or a computer. This is the recommended method if you can still unlock your phone and navigate the menus. Open the App Drawer (swipe up from the