“Good,” Maya said. “Chaos is data.”
Maya formed a cross-functional “Flow Team”—sales, product, compliance, engineering. Not a committee. A design team. They met for two hours every Friday. No agendas. No status updates. Only one question: “What is one rule, approval, or handoff we can remove this week?” “Good,” Maya said
That’s the secret of Organization Development that no certification exam teaches: HR knows the rules. OD knows the rhythms. One administers the present. The other designs the future. “Good,” Maya said
